Yes, we provide professional data recovery services in Brisbane through our local labs on both the Northside and Southside. You can drop off your device in person or arrange secure shipping if that is more convenient.

We recover data from:

• Hard drives (HDD)
• Solid state drives (SSD)
• Laptops & desktops
• USB drives & SD cards
• RAID & NAS systems
• Mobile phones

Yes. We specialise in recovering data from:

• Clicking or noisy hard drives
• Non-detecting drives
• Water or power-damaged devices
• Corrupted or failed SSDs

Data recovery costs vary depending on:

• Type of device
• Severity of damage
• Complexity of recovery

Simple recoveries can start from around $195, while complex jobs (e.g. RAID or physical damage) may cost more. A free assessment is required for an accurate quote.

Yes, if we are unable to recover your required data, you will not be charged for the recovery service. Conditions apply, so we recommend confirming the details during the assessment.

Data recovery costs vary depending on:

• Type of device
• Severity of damage
• Complexity of recovery

Simple recoveries can start from around $195, while complex jobs (e.g. RAID or physical damage) may cost more. A free assessment is required for an accurate quote.

Immediately:

• Turn off the device
• Do not attempt DIY recovery
• Avoid repeated power-ups

Early action significantly improves recovery success rates.

Yes. We can often recover:

• Deleted files
• Formatted drives
• Corrupted partitions

Success depends on whether the data has been overwritten.

Yes, although SSD recovery is often more complex because of encryption and TRIM technology. Early diagnosis is important, as it can improve the chance of a successful recovery.

Success depends on:

• Type of failure (logical vs physical)
• Condition of the device
• Previous recovery attempts

We provide a clear assessment before proceeding.

If your data cannot be recovered, you will not be charged under our no data, no fee policy, except in certain complex cases. We will explain any exceptions clearly during the assessment process.

Yes, we provide a file list or recovery report so you can verify your data before moving ahead. This gives you confidence that the files you need have been recovered.

Yes. We follow strict data security protocols:

• No unauthorised access
• Secure handling of all devices
• Data deleted after completion

Yes, we offer priority and emergency data recovery for urgent cases, including 24-hour turnaround where possible. Contact us as early as possible if your data is critical.

You can:

• Drop off your device at our Brisbane location
• Ship your device securely via courier

We'll guide you through the process to ensure safe handling.