Onsite Warranty Program
Precision Computers & National Warranty Services.
Precision Computers has partnered with National Warranty Service to provide onsite service to our regional and interstate customers.
National Warranty Services (NWS) is Australia's leading 3rd Party PC & computer, IT, and electronic equipment warranty provider. NWS' premium warranty is an Australia-wide local on-site warranty with High Priority Same Day response and 'Instant' Parts Replacement.
National Warranty Services undoubtedly provide Australia's premium warranty, with inclusions & quality of service just not offered by other warranties or warranty providers.
Location & Coverage
National Warranty Services manage warranty & maintenance service throughout Australia, and other countries. They provide Support in the 1,000 towns or so in which they have Resellers & Service Agents.
Warranty Cover
- National Warranty Services warranties cover all costs associated with replacing faulty internal components, ie, parts, labour, and freight.
- All internal components at time of sale are covered, including any added by Reseller, or replaced under warranty.
- Parts are always the same or better than the original faulty part.
- Normal response is High Priority `Same Day' Response (for on-site warranties).
- National Warranty Services have an `Instant' Parts Replacement policy which means parts are replaced without any waiting for the faulty part to be sent away to Manufacturer to be replaced. And usually by Reseller (or Service Agent).
- Almost always National Warranty Services has a Service Agent close by, but in the (very) rare occurrence that we don't, National Warranty Services provides a free courier service to pick up and return systems.
- Reloading the PC & computer operating system (when replacing the HDD) included in the warranty cover.