Data Recovery Services

Some of the common problems that can cause data loss in Hard Disk Drives include:

• Mechanical failure - when the Hard Drive’s physical components are damaged. Usually caused by a motor failure or head crash. Often produces clicking, scratching or grinding noises, and fails to turn on or be read by the computer
• Logical failure - when the Hard Drive is mechanically sound but is still not working. Often caused by corrupted or damaged files, viruses, and accidental reformatting.
• Power Surge - if your computer doesn’t have surge protection then a sudden surge of electricity (such as a lightning strike) could damage the components in your computer, including the hard drive.
• Water damage - when the hard drive is submerged in water. Will most likely damage the electronic components on the Hard Drive, but will not necessarily destroy the data. ATTEMPTING TO DRY THE HARD DRIVE MAY LEAD TO CORROSION AND DATA LOSS. Place the drive in an airtight bag and contact us for help instead.

USB Flash Drive Logical Data Recovery: Data can easily get corrupted on USB flash drives, the common symptoms could show errors as:

• USB Flash Drive not being recognised by your PC or Laptop
• Accidentally Deleted or Overwritten
• Accidentally Formatted the USB Drive
• Error stating “Drive needs Formatting”
• Message stating “Drive Not Found”
• USB Flash Drive reporting wrong size
• Data being listed but not accessible
• Data files corrupted and only showing ASCII Symbols
• Bent, Broken, Damaged USB Flash Drives

• Physical damage - dropping or otherwise damaging a MacBook. Usually the only damage is a cracked case, however it is possible that a drop can damage the internal components of the MacBook, stopping you from turning it on and accessing your data
• Logical failure - when the Mac’s drive is mechanically sound but can’t be read by the computer. Often caused by corrupted or damaged files, viruses, and accidental reformatting.
• Power Surge - if your Apple Mac doesn’t have surge protection then a sudden surge of electricity (such as a lightning strike) could damage the components in your computer, including the drive.
• Water damage - when the Mac has been in contact with water. Water can damage the electrical components, possibly leading to data loss if not handled correctly

Has your  SD Memory Card - "Stopped Working? Not being detected? Accidentally Deleted Photos / Videos? Suffered Damage?"

We can recover your valuable data from Memory Sticks. SD, Compact Flash (CF) , MicroSD, SDHC, XD  and other types of memory cards from all leading brand manufacturers. 

Flash card is a kind of storage device that makes use of Flash Memory technology to store data. This kind of card has been widely used in digital devices like digital camera, cell phone, music player. compact flash (CF) card, mmc card, SD card, Memory stick and XD card are all flash cards. Though flash card is a convenience for digital data storage, it is still hard to avoid data loss problem. Flash card data can be lost due to system error, accidental deletion, mishandling, virus infection or other reasons such as Physical Damage or NAND chip failure.

Some of the common problems that can cause data loss in SD Flash Card include:

• Logical failure - when the SD Flash Card seems to be working but can’t be read by the computer. Often caused by corrupted or damaged files.
• Power Surge - if your computer doesn’t have surge protection then a sudden surge of electricity (such as a lightning strike) could damage the components in your computer, including the SD Card.
• Water damage - when the SD Card been in contact with water. Water can damage the electrical components, possibly leading to data loss if not handled correctly.

Although they are resilient and can handle environmental impacts, such as shock, temperature and physical vibration, SSD data is still susceptible to electrical damage, firmware corruption and controller failure. Three common types of flash/SSD failures are user error and environmental influences, electronics component failure, and system area corruption. 

SOFTWARE MALFUNCTION – LOGICAL SSD DATA RECOVERY

A file system defines the internal data organisation format on an SSD. File system also controls the access to both the metadata and contents of a file that exists in SSD as an entity. Data loss in SSD drives can happen due to the following reasons.

• File system failure on SSD
• Corruption of SSD data due to virus or malware
• Accidental deletion of files
• Irregularities in Flash translation layer(FTL) of SSD
• SSD data corruption due to power outages

We use advanced SSD data recovery tools that employs a search algorithm to look out for the previous existing file systems and consequentially determines the physical address of previously existing content and the metadata. Hence it recovers the data by establishing a new file system for the orphaned data which helps in reconstruction of the file system.

HARDWARE MALFUNCTION – CHIP EXTRACTION METHOD

• Hardware malfunction on an SSD occurs when there is a physical damage or a functional failure in the internal circuitry of the SSD.
• SSD’s are made of NAND flash memory; these components are similar to the ones used in USB flash drive. Chip extraction involves removing the main memory component of the SSD that is NAND flash chips from the PCB board and connect it to a donor board.
• The other techniques may involve repairing or reconstructing the damaged hardware components and replacing them to make the SSD accessible by the data recovery equipment.

Our Raid recovery experts have the highest level of technical expertise and in-depth knowledge in all types of Virtual machines, Virtual server structures, RAID configurations and Operating systems. The engineers are experienced and have handled an extensive amount of virtual machine failures and can assist with yours data loss solution

• Data Recovery on Single Drive Failure in a Raid Set
• Data Recovery on Multiple Drive Failure in a Raid Set
• Recovery on Data Volume spread over multiple drives (Striped Set)
• Data Recovery on drives due Failure due to Raid Controller Card
• Data Loss due to Power Loss or Physical damage (Fire or Water)
• Data Loss due to Raid Controller Board Failure
• Firmware Corruption to Raid Controller or Disk Drives

COMMON MOBILE PHONE DATA RECOVERY SCENARIOS

We utilise the most up to date methods to recover data stored on mobile devices and tablets including Mobile phones, Tablet PC, Apple iPads, Microsoft Surface Pro, Android devices including Samsung Galaxy, Windows phones and other Smart phones. We have affordable data recovery techniques to retrieve information including lost/deleted pictures, videos, text messages and emails

• Our Engineers can assist in recovering data from the following scenarios 
• Recovering data from a mobile phone that has suffered an impact or has been dropped.
• Recovering accidentally deleted data, photos and video from your mobile phone.
• Mobile Phone Recovery being stuck in boot loop, download or recovery mode after a software update.
• Smart Phone Recovery from mobile devices that will not power on.
• Date Recovery from phones that have a cracked or smashed screen or will not power /charge.
• Recovering information from phones suffering water or liquid damage or has broken connectors.
• Corrupted operating system ~ No longer working after software update or a failed update.

SOFTWARE DATA RECOVERY - LOGICAL ISSUES 

We are able to recover more data from more failures due to our experience and investment in the latest technology. If you have experienced Accidental deleted Data Files, Corrupted Data, File Corruption, Data Volume issues from Hard drives , USB flash drives , SD cards or any other storage media.  We can successfully conduct a  file recovery, Restore lost photos, Restore deleted files economically using proprietary software techniques for a cost effective result. 

RECOVERY SCENARIOS: Recover Accidentally Deleted Files; Recover Files that got Overwritten; Virus or Malware corrupted/deleted File Recovery; Formatted Disk Drive Recovery; Recover Files after an Update; Corrupted windows file system causing boot issues; Incorrect shutdown caused data loss;

HARDWARE DATA RECOVERY - MECHANICAL / ELECTRICAL ISSUES

RECOVERY SCENARIOS: Dropped Hard Disk Drives Recovery; Clicking Noises, Beeping or Not Spinning Hard Drives Recovery; Bent or Broken USB Flash Drives or SD Cards Data Recovery; Burnt PCB or Damaged Components on Storage Media; Recover data after Firmware Corruption; Sticking Heads or Drive Motor not Spinning Repairs; Hard Drives with Grinding Noise & Crashed Heads or Platter Damage.; Device damage & Lost Data due to Water or Fire Damage

DELETED, FORMATTED, CORRUPTED FILED & DATA RECOVERY EXPERTS

• Recover Deleted Data & Files from Hard Drives, Flash Cards & External Drives
• Recover File & Data Recovery from Hard Drives, Flash Cards & USB Drives
• Recover Data From Accidentally Formatted Hard Drive, SD Cards or USB Drives
• Partition (Damaged, Deleted, Corrupted) Data Recovery Specialists.